What can I do with a Plex source?

Plex Media Server (PMS, or just “Plex”) is a commercial software program provided by Plex (the company) which creates a server on a Mac, PC, NAS, or other device. The Plex server can host music, videos, and other types of content, which you can access remotely from other computers and mobile devices on your LAN, or over the internet. Some features may require a paid “Plex Pass” offered by Plex (the company); this is separate from and unrelated to Radiccio Plus! For more information about Plex, see the Plex web site.

With Radiccio, you can access and listen to all of your Plex music libraries. Each Plex library is a separate item in the Radiccio source list. You can pick and choose which Plex libraries you want to use, and you can add libraries from multiple different Plex servers.

Radiccio only supports music-type libraries, and not other media types such as video.

Radiccio Plus! is required in order to add and use Plex sources in Radiccio.

To learn which features are available with a Plex source, see our feature availability guide.

Does Radiccio transcode content from Plex?

No, Radiccio does not transcode.

Unsupported formats will not appear in Radiccio, and cannot be played. Please reference our article about supported formats.

My recently played items, play counts, last played date, etc. don’t update after listening to content from Plex in Radiccio

Check the source settings and make sure “Report activity to Plex server” is enabled. For privacy reasons, this is disabled by default.

When I rate a song on Plex, the rating seems to mysteriously propagate to other, unrelated songs

There are several threads on the Plex forums about this, and we have observed this behavior also. Here is one such thread that may be helpful.

This seems to be happening internally to Plex Media Server (PMS). When you rate a song, Radiccio communicates the star rating you have chosen, along with the ID of the song. However, it seems that PMS sometimes applies that rating change to other songs besides the one whose ID we sent, using its own internal logic. We do not know why this happens, and there does not seem to be anything we can do about it on our end.

For elimination of doubt, try setting the rating for the same song using Plex’s own apps, or the Plex web site. (If using the web site, you need to fully refresh the web page after changing the star rating, in order to see the changes.) You should observe the same behavior in the official app as you are seeing in Radiccio, which indicates that it is not a bug in Radiccio.

It seems that this issue can also affect play counts and last played dates (if you have “Report activity to Plex server” enabled in source settings).

For further assistance with this issue, please contact Plex for support.